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Returns & Exchanges

*All orders from our Archive Sale from 6/20–7/3 are final sale and will not be elegible for returns or exchanges. We apologize for the inconvenience.*

It is important to us that you love your Dallas Daws piece. Each is made-to-order to ensure the finest quality. At this time, returns can only be exchanged or returned for store credit.

General

  • To send in a return or exchange, email info@dallasdaws.com with your order number as the subject. State the reason for the return or exchange, and we will send a pre-paid domestic shipping label for your return. International return shipping labels are not pre-paid at this time.
  • Please send returns to:

Dallas Daws
400 Marquette Ave. #2905
Minneapolis, MN 55401

  • All items must be returned unworn and unwashed. Please include the original tags with each item. If an item is sent back and is damaged in any way, we reserve the right not to issue store credit.

Store Credit

  • Items you wish to return for store credit will be issued in the form of a digital code for the full value of your purchase price, and will never expire.
  • Returns will be accepted within 14 days of your order's delivery. We will issue you store credit prior to the return being received, allowing you to place another order sooner.

Exchange

  • If you would like to exchange an item for a different color or size, please contact info@dallasdaws.com with your order number as the subject. Give us your replacement order, and your replacement will be produced within the regular lead time of 2-3 weeks.
  • If you would like to exchange an item for a different piece, please contact info@dallasdaws.com with your order number as the subject. We will issue store credit in the form of a digital code, and you can place a new order. Your replacement will be produced within the regular lead time of 2-3 weeks.

 

 

    Thank you for supporting our small business since 2014! We are taking an extended pause, be sure to sign up for our newsletter to be the first to know any further details.